(Amazon Echo) Spotify music alarms won't work anymore

[Baapptt]

Hi! I've had a Second Generation Echo Plus for a year and a half and I could set an alarm with music coming from Spotify until about a month ago. Now, she will confirm that she has set the alarm to a certain song on Spotify but when morning comes I get the default alarm sound and no music.

It doesn't seem to be a Spotify account issue because I can play and ask songs during the day. However, I've tried re-linking the Spotify account but it didn't change a thing. I have also tried resetting the Echo Plus.

Weirdly, I don't see any discussion about this issue anywhere online and I'm a bit worried because this was one of my favorite features!

Let me know if you have ideas 🙂

[Rene01]

Hi,

It's been a while since you posted this question. I wondered if it was solved.

Thanks,

René

[Baapptt]

Not at all, unfortunately. I feel like echo is coming up everyday with new problems (music or alarm-wise) and they are never getting addressed.

[Rene01]

Hi

The problem is that it's not fully clear who is responsible for this problem, spotify, Amazon, device?

Not sure if this links helps:

https://www.the-ambient.com/how-to/how-to-use-alexa-alarm-clock-bedtime-music-467

[Baapptt]

Oh no doubt it's amazon because I've been having similar issues with the alarm/radio association.

[Rene01]

Ok, did you ask for help in the Amazon community?

[Baapptt]

I did, and also left a feedback directly to amazon in the suggestions box in the app. Never got any replies. But that was a while ago, so feel free to try 🙂