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An hour wasted on some really simple issues.

An hour wasted on some really simple issues.

I have moved a month ago to the USA from Germany, now I get that message about my credit card that needs to be updated unless I will loose all my Premium lists. 

Why Am I supposed to be scared like that all of a sudden? there is no date written of which my premium status will be terminated. 

Oh well thats just my emotions there, now please help me changing Country and Visa settings. 
I try to change in profile but its faded off, cant click it. 

When I go to "Subscriptions" and try to update my card with the new Bank of America Visa, it says that the card does not match the country, seriously? I cant change the country! Sounds like Spotify trying to get me in a paradox here 😉

I was to click the "im not a robot" images for 10 sets. Spotify is trying to get me! lol 🙂

Thanks guys

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2 Replies

Hi, @iMaurice!

 

Welcome to the Spotify Community.

 

In this case, can you try clearing your browser's cache/cookies, refreshing it and trying again from an incognito window with the steps here? Also, make sure that the card you're trying to use meets these requirements.

 

Let us know how it goes. 

Let me put up to date what happened so far:

I got really confused because it isnt simple enough. I somehow payed with my overseas visa card through paypal and it changed my country to that visa card origin. That is not desirable solution though everything works fine.

 

I want to use my Bank of America card and in order to do that I need to chAnge country in settings, which is unclickable.

 

I am currently living in San Francisco, CA. 

 

Now all I want to do is upgrade my premium to family, is that even an option? Spotify.com/family seems to get me into 404. 

 

Thanks !

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