Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

[Android] Why is my account playing music that is not me?

[Android] Why is my account playing music that is not me?

I am trying to log into my account to play music and it is already playing through a different device that is not me. When I try to switch it to my browser, it switches back to whoever is in my account. I have tried changing my password and it still doesn't work. It is in a completely different language than what I listen to music to.

 

What can I do?

Reply
1 Reply

You can turn off sharing to other devices in the settings so only you can listen to your music. The other part is to slam the hacker until they quit using your account like playing "This is the Song that Doesn't End" by Lamb Chop on repeat and every time they switch it, send them the song again to play on their device 😎.

 

The other option is to go to your PC/Mac and on your account where you see the Firefox account, in Chrome this works but Mac I'm not sure: open the source coding of the page you're on by right clicking in the background and open the source coding. Scroll through until you see the Firefox data and IP address for the account then report it to Spotify so that way they can just go in and remove it manually. I've done it several times without Spotify's help back when they first launched Premium and had issues. 

Suggested posts