Announcements

Help Wizard

Step 1

NEXT STEP

Android app for Samsung galaxy

Android app for Samsung galaxy

Before last up date Spotify got my respect,even @ the premium price of $9.99 a month but since it sucks, android app works long enough for me to download a couple of my playlist then screen goes F-IN white,so I have to take out my battery then uninstall mobile app again.Then reinstall for only the same **bleep** to happen again PLEASE FIX ASAP,I 'm paying for it so i should recieve what i'm payin for ""RIGHT""            Sincerely UN HAPPY CUSTOMER

Reply
4 Replies

I had a similar issue when i ran out of Disk-space in the Phone. Note that if you didn't have a SD card inserted when you installed Spotify you will need to **reinstall** spotify. Try checking the disk storage, if that doesn't work try holding the home-button or whatever button your specific phone has to open up the "task manager" and kill Spotify, usually the taskmanager overrides both graphics and CPU demanding processes.
Lord by title, IT Security consultant and Software developer by profession.

Are you running android 2.x? If so, please try going to http://m.spotify.com in your android browser and install the version you'll find there. If it works, you'll need to change your settings in Google Play so it doesn't get updated for now.

Hey WIDOWMAK3R, we're aware of some white-screen issues with certain users on Android. We're looking into it as a matter of urgency. Keep an eye out for updates through Google Play.

--------------------------------------------------------------

For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

I am h having the same problem,  can't use on my Android teapot, Android phone or iPad

 

Pl ease advise how to solve this, screen just goes white

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random