Announcement - Service Outage - 20/11/2012

[Sam]

Hi guys,

We've been experiencing a few service issues at the moment which may include, but are not limited to, login or streaming errors.

We're looking into it at the moment. We'll keep you updated.

[DGASZ]

First

[Chrispycrutch]

Had a problem on my iphone for a few days now, the App just states 'Connecting' all the time :(.

[DGASZ]

I sense a server has been rebooted ❤️

[Sam]

Hi guys,

It looks like it's all been fixed. If you're still having trouble, please post below.

[Mario85]

Still not able to log-in (error 117) after having re-installed spotify as was suggested!

Any help would be much appreciated! 

[racicop]

I was still having trouble a minute ago, try closing Spotify and opening again.

[GnistreDesign]

Great! Everything seems to be working  again here in Norway!

Cheers!

[iHustleMusic]

Is this why the Rihanna album isn't up yet?

[Candiyams520]

I am still having issues logging in.  Receiving error code 412.

[Sam]

iHustleMusic - No, afraid not.

Candiyams520 - Hmm ok, it can take a short while for the full service to get back to everyone. If you could try restarting the programme, this may speed up the process. 

If you're still having trouble, check out the troubleshooting steps here.

[Candiyams520]

Hello still receiving Error 412 and I followed the troubleshooting steps. 

[Sam]

Candiyams520 - Sounds like it could be something different. Could you contact Customer Support here, who'll then be able to look into this in more detail.

[buckyballs84]

I have not been able to sign into my permium account. My account in distress is Buckyballs84

[garrkell]

social bar not updating. tried al the "fixes" 😞

[Sweetpea]

No more problems, could listen to my music without hitches last night.

[Ophy]

Why we still do not have access to the latest album rihanna?
Unapologetic??

thx

[Sam]

Hi guys,

As this issue has been fixed, I'm going to lock this for now.

If you do continue to have trouble, just create a new thread.