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Another person's profile shows when I log in.

Another person's profile shows when I log in.

Plan

Premium

Country

New Zealand

Device

Microsoft Surface Pro, Samsung Galaxy 22 Ultra

Operating System

Windows 10, Android 13

 

My Question or Issue

When I log into my account either on the web, desktop app or phone app it comes up with another person's profile. On the desktop and web, I go into the profile and it comes up with my details but on the phone it comes up with the other person's details. I've logged out everywhere but that doesn't seem to have resolved this issue. Any help gratefully received.

Reply
2 Replies

hey you might be best reaching out to the webchat support agents about this

 

Thank you

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