Another user is connecting to my Spotfiy mobile version

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Another user is connecting to my Spotfiy mobile version

furry_fish
Casual Listener

Plan

Premium

Country

Sweden

Device

Huawei honor 8

 

My Question or Issue

An unidentified device (Chrome webplayer) is getting connected to my phone and takes over my Spotify. I assume the other person is having the same problem as me now? 

 

- I have reset my password and signed out everywhere. Noone else has ever had access to my Spotify.

- I am not using a webplayer

 - Has never happened before

2 Replies
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Re: Another user is connecting to my Spotfiy mobile version

summeresonance
Newbie

I have the same proble and that web chrome player had been listening to horrible music 

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Re: Another user is connecting to my Spotfiy mobile version

MrAlexG
Composer

Hey there!

 

I would suggest you change your password again, along with your account email address.

If you can login to your Spotify account: Click here.

If you can not login, and need an email to reset your password: Click here.

 

To change your email address: Click here.

 

If this fails, you may also want to read over this article on the Spotify FAQ page here.

 

Hope this solves your issue!

Have an awesome day!

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