Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

App freezes when 30sec add runs.

App freezes when 30sec add runs.

Avatar of IH8XMAS
Newbie
2020-01-26 04:54 PM

always have to close app and restart.

0 Likes
Reply
1 Reply

Avatar of Billy-J
Spotify Star
Spotify Star
2020-01-27 05:59 AM

Hey @IH8XMAS, thanks for reaching out to the Community!

I'll be happy to help.

Could you try a clean reinstall of the app following these steps? 

If that doesn't help, could you provide me with some more info: 

  • Device name
  • Operating system
  • Does this happen each time you use the app?
  • When did this issue start?

Looking forward to your reply!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
0 Likes

Suggested posts

Let's introduce ourselves!

Hey there you, ย  Yeah, you!ย 😁 ย  Welcome - we're glad you joined the Spotify Community! ย  While you here, let's have a fun game and getโ€ฆ

Staff
ModeratorStaff / Moderator/ 3 years ago in Social & Random
Read more