Artist : 2 accounts for the same name

[portax]

Hey team ! 

Can someone explain to me how merge 2 artist account in one and only one ?

I don't know why but I have 2 accounts :

https://open.spotify.com/artist/5Oakj4vWIenWhtQSRLBJL0

https://open.spotify.com/artist/74MiVZFE3A9lTH956EkVUn

I want to keep the account with the P ( Uppercase ).

I send 3 emails to support but no reply...

Thanks 

[Ivan]

Hey there @portax, 

Help’s here!
 

Keep in mind our support team only handles queries submitted by customers. If you need to merge two artist accounts we recommend getting in touch with our team at Spotify for Artists.

You can reach out to them here.    

Keep us posted! We'll be happy to lend a hand if you need more help. 

[portax]

Hey man !

Thanks but I send 3 messages in a month via this contact page and 0 response.
I really need a solution as I'm releasing an album in a month and I need that to be solved before !

[Elena]

Thanks for getting back to us @portax!

Besides reaching out to our artist support you can also contact your label or distributor can help fix problems with your music.

If you've received an automatic message reply when reaching out, make sure to reply to that mail even if it's from no-reply. This will speed up the process and an agent will get in touch with you shortly.

Hope this info helps!