Artist profile linked with old personal account, can't unlink

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Artist profile linked with old personal account, can't unlink

baldswede
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Hi, years ago I linked my band's artist profile to my personal Spotify account (not Facebook connected). The band has been inactive for a couple of years, so now when I tried to access the artist profile at artists.spotify.com, I couldn't access it but was asked to "claim artist profile" once again. 

 

This time I created a new free Spotify account using the same artist e-mail as our Facebook page, which allowed me to claim it immediately. Great! Now I can update the artist image, bio etc.

 

However, the artist profile is still linked to my old personal account somehow! For example, if I create a new public playlist on my personal account, it still shows up on the artist profile despite there being no apparent connection between these accounts anymore.

 

I have been e-mailing with Spotify support but they just keep sending me standard copy/paste answers about playlists and accounts.

 

Has anyone else experienced this?

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Re: Artist profile linked with old personal account, can't unlink

Rock Star 24
Rock Star 24

Hey @baldswede,


I'd recommend reaching out to the Creator Services team so that they can unmerge your profile and artist page.

 

https://artists.spotify.com/contact

MaximRock Star 24
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Note: I'm not a Spotify employee.

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1 Reply
Highlighted
Solution!

Re: Artist profile linked with old personal account, can't unlink

Rock Star 24
Rock Star 24

Hey @baldswede,


I'd recommend reaching out to the Creator Services team so that they can unmerge your profile and artist page.

 

https://artists.spotify.com/contact

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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