Anyway, if you prefer, just get in touch with the Spotify Cares staff - They'll be happy to help you further with this.
There are a few ways to contact them. One is via Twitter - just send them a Direct Message @SpotifyCares.
Another great way is to use the Facebook support. Shoot them a message here: Spotify Cares. They generally reply very quickly.
If you don't want to use the social media channels, you can fill out the online contact form. Make sure to reply to the automated email you'll receive directing you back to the help pages, even if it's from a no-reply. Support usually gets back within a day or two.
Hope this is more helpful!
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