Automatically Charged

[emily78]

I was charged 9.99 after my 3 month at 0.99$ subscription. I cannot find any person to email/call about this issue as I did not authorize this. And if I did, that it needs to be more clear in the instructions. I don't want spotify for another month and I certainly don't want this 9.99 charge. Who can I talk to?

[Jacob]

Hey @emily78, thanks for coming to the Spotify Community!

All you need to do is get in contact with Spotify support and they can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂