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Bad Gateway

Bad Gateway

Hello 

 

I have forgotten the password for my Spotify account, and have requested  a reset. However when I click the link, I only get "Bad gateway" (502 or 504). Can you help?

 

Thanks

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4 Replies

This should be fixed now, are you still having trouble?
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Check out how we're doing over @SpotifyStatus

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I am currently having this problem.

 

Such a great support wow

FIX YOUR WEBSITE!!!

Hi folks,


Thanks for reaching out about this in the Community.

 

The right folks at Spotify are aware of this issue and it should now be fixed 🙂

 

If you're still getting the error message when trying to open the Spotify website or Account page, please try using a private/ incognito window.

 

Cheers.

AlexModerator
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