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Bank account debited twice

Bank account debited twice

To whom it may concern,
I have been charged twice for this month. How do I go about arranging a credit?
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3 Replies

Hi there,
Welcome at the Spotify Community!

 

Please checkout your account to see if it gives an reason why you're debited twice. 

 

Otherwise, you may get in touch with Spotify via their Twitter page (@SpotifyCares), or by following this link to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.

Just wondering, where they on different dates and for different amounts or the same?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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