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Wow-too busy and never stopped to check out monthly subscriptions after sseing ads for forgotton subscriptions! I spoke to a friend and he mentioned Spotify changed to $9.99 a month probably 2 years ago! Wow-I am super pissed!!1
1:When did they actually change the subscription to $9.99 a month (please customer only respond)
2:: I know why they didn't didn't change it due to greed, but waht recourse do I have to get my over payment charges back????
What made me think of greed is there is no way to navigate to contact a person through site and usually good trying to get phone numbers but this is the first time stumped. Sent email and still waiting for the support reply!
Assistance appreciated, thanks!
Solved! Go to Solution.
Hi @123spongebob321. If you've been charged $12.99 a month for premium then your subscription is managed through Apple and not Spotify itself. To cancel this you'll want to follow the directions here. One you've done that you can re-enroll for premium here, which will be at $9.99 a month. Please let me know if you have any other questions or if there's anything else I could help you with. Cheers!
Well my sincere APLOGIES. I should have known better,especially dealing with Apple!!!
I was tring to resubscribe at $9.99 since cancelling on iTunes. Was looking on infor and I found this!!!
"Spotify on iTunes costs more Why is paying for Spotify through the App Store more expensive?
Apple forces us to apply an additional charge on subscriptions made through iTunes and its App Store.
The good news is you don’t have to pay extra: Paying for Spotify through Spotify.com instead means you’re cutting out the pricey middleman and coming directly to us.
Make the switch
That’s it. All the same Spotify features you love, on a lower monthly price.
I am even more upset-Apple flagrantly lied to me with thei explanation! I called them again and mentioned how a senior supervisor stated what was sai to me and he did a song and dance. APple has changed thei arrogance and just lying to thier customers is a sign of the times I guess. Eventually it will catch up with htem and good bye Apple. Cancelled all payments and changing to Samsung.
So I do apologize to Spotify. I just wish I was able to find this yesterday!!!