Been billed twice

[QuietCutter]

Hello.  I've been billed twice for a bit now on my Spotify account.  I've sent in a few emails, but have never received a response from anyone regarding my issues.  It's been several months now, and I'm still getting charged extra for what should only be one account.  If someone could respond to me ASAP regarding this, I'd greatly appreciate it.  Thanks!

[Peter__]

Could you let us know the last 8-digit case number from when you got in touch? It is in the subject line of the email replies.

[QuietCutter]

I only have the most recent case # I opened.  The other two are missing out of my inbox.   The most recent case # is:  

01503026

I have found two receipts for Spotify in my in box though.  one from 7/18/13 and one from 7/12/13.

[Peter__]

I will get these passed over to the Spotify support guys now for you. 😉

[Adam]

Hey @QuietCutter -- case #01503026 is with the right folks. Apologies for the delay so far but they'll be in touch as soon as they can. Keep an eye on your inbox.