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Behöver hjälp, kan inte komma in på duo

Behöver hjälp, kan inte komma in på duo

Har fått inbjuda men kan inte logga in.
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1 Reply

Hi there,

 

Thanks for reaching out. Hope you don’t mind us responding in English, as this is the official language of the Community. Firstly, make sure that you're inputing the address exactly as it is on the owner's account. Even small differences like punctuation can lead to the address being rejected. If you still get an error, especially one that says you're trying to join from another country, check the country setting on your account page. This must match the country of the owner's account and that in the address given. If any of these don't match, you won't be able to join, so update the settings where necessary.

 

Hope this helps.

JoanModerator
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