Being billed each month but showing as free version

[user-removed]

I noticed my account dropped down to the free version about 2-3 months ago.  I've not been using spotify recently so didnt mind.

I have just looked at my bank and spotify is defintely taking money from me every month.  

What gives?  How can I stop it - theyre debiting my card?

[Anyk17]

Hey @user-removed!

Thanks for coming to the Community for help.

It's possible that you've upgraded another account with Premium. To check for additional accounts you can follow the steps here: https://support.spotify.com/account_payment_help/troubleshooting/do-i-have-an-additional-account/.

Also, we'd recommend you get in touch with us via this contact form.

You can also find us on Facebook or Twitter.

Give us a shout, we'll be happy to help.