Being billed for premium but do not have premium account.

[jzombakis]

My credit card is being billed for premium account but my account says "free"... so I cannot cancel.  Please advise how to cancel.

[Ox1]

Hello!
You need to contact Spotify support:
https://support.spotify.com/contact-spotify-support/
Select these options: Subscription -> I paid for Premium but my account is still on Free -> I still need help
If they will reply with a no-reply email, reply to it, even though it is a no-reply.
Tell me if it worked, please 😉 Have a great day!