Help Wizard

Step 1

NEXT STEP

Being charged for Premium!

Solved!

Being charged for Premium!

For the past five months £9.99 has been taken from my bank account by Spotify.   My Spotify account is Free and not Premium so why is this amount being taken from me each month???  Have e-mailed Spotify Help twice but just get an automated response.  How do I cancel this and get my money back?

Reply

Accepted Solutions
Marked as solution

Reply to no response address, they will check it.

View solution in original post

2 Replies
Marked as solution

Reply to no response address, they will check it.

Thanks MichaelGK.  Have had a reply from Spotify and they're currently looking into this for me.

 

Suggested posts