Being charged for premium when I cancelled my subscription.

[Dc43]

I had made sure that my automatic renewal was off so that this wouldn't happen but when my Spotify premium expired I was charged again. I would like to know why and I would also like my money back!!!

[Maxim]

Hey @Dc43,

The first thing to do is check your email for a Confirmation Email. Each user receives one after cancelling their Spotify subscription.

[Dc43]

I haven't gotten any confirmation of any charges to my card but yet the money was taken out of my account

[Maxim]

It sounds like you didn't complete the cancellation process. Please give that another try via your subscription page. You'll then receive a confirmation email shortly after that.