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Being charged for spotify, but unknown login credentials?

Being charged for spotify, but unknown login credentials?

Hello all!
So, on my credit card statement I am being charged by spotify. I've never used the account. Tried to use the "forgot login" method, inputting ALL of my emails that have ever existed, none are coming back with an account. How do I find out what my login credentials are based on my billing info? Is this even possible? Thanks.

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1 Reply

Hey @DTyrrell 

 

Did you get email receipts from previous subscription purchases? Search for one of them in your email account. In it, the Spotify username you paid for is shown:

 

Username/ID:        xxxxxxx

If you're getting charged, it probably means you're paying a different account. Checking your receipts is a way to confirm that.

 

Hope it helps. 🙂

osorniosSpotify Star
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