Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hey there, SO I "bought" 3 month spotirfy for $1 and then I get after 1 month my card declined. Why's this? I thought it was for 3 months?
Hey There @ahmedopz and welcome to the community! Have you ever used Spotify Premium before? The trial is only available to those who have not used the service in the past. You'll want to check your account page to make sure that the promo had been applied and that you haven't used it previously. You can get access to that page by clicking here.
If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?
I am having the same issue, I paid the $1 for 3 months of premium, and then cancelled the subscription because I don't want to get charged the $10 down the line if I forget to cancel later and don't feel I need the premium service then, but now my account has a notice saying the premium will run out tomorrow. I paid for 3 months, why am I not recieving 3 months of premium?Despite both the premium cancellation email and the notice that appeared upon cancellation, when I clicked the link you provided in your initial reply it said it will expire in September. Sorry!
Hey @ahmedopz
I suggest you contact support so they can take a look and help you
https://www.spotify.com/about-us/contact/contact-spotify-support/
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.
I did contact them, they said I was "taking advantage" of their system for trying to get a second trial. This account was freshly made and apparently I took the trial twice on this account which is BULL! I clicked the $0.99 for 3 months link and entered my details, it said sucess. I do not understand why such a rich company cannot figure out one simple thing. Their system was obviously buggy...
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…