Billed after cancellation

[phlpbnf]

Hi,

I have cancelled my premium subscription but was still billed after this. I double check and had to cancell it again. Yet, I haven't been using Spotify since I was last billed. Would it be possible to proceed to a reimbursement please?

Thank you,
Philippe

[Maxim]

Hey @phlpbnf,

Please take a look at this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/.

Thank you!