Billed and Charged Twice/Terrible Customer Service

[csimpson-357]

For the second time in 2 years Spotify has managed to steal more money from me by charging me two times for Premium. Even going as far and figuring out my new expiration date on a card they had on file. I did not give them the updated information as I wasn't even aware I was being charged. This is out of control and fraud. Your customer service is terrible. I want to speak with someone

[user-removed]

Hey @csimpson-357!

That doesn't sound good. We'd recommend you get in touch with us via this contact form.

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Give us a shout, we'll be happy to help.