Billing problem

[CJ85]

I have cancelled my subscription with Spotify, because I could not afford the payments at this time. Now I see a payment has went through my account without my authorization. I want my money credited back to my account!!! Someone please contact me ASAP.

[Joe]

Hi. Use the online contact form and someone at Spotify can help get this sorted. If you get an automated reply directing you back to the community or to the help pages, make sure to reply to it directly (even though it says not to) to speed things along.