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Billing question

Billing question

My credit card recently expired and I updated my payment information, but after doing so, I noticed that I was billed $10.74 when every previous payment was $9.99 and my current subscription status says my next payment will be $9.99. I need either an adequate explaination for the discrpency, or a refund of the $1.74 difference. Preferrably the latter.

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4 Replies

Sorry. Bad math. It's a $.75 difference. My question stands, however.

Are you serious? 75 cents! Wow things must be really bad over there.... I'm sorry about your luck! The postage stamp for your refund check will cost .75 alone, not including the paper & envelope it's printed on. This is frivolous!!!

Me and a fellow Spotify Community Expert have also noticed the same thing, we will have a staff member look into this ASAP. I promise.

Hey 🙂 

 

It sounds like you are being charged US Sales tax on your new subscription, unfortunately I don't have anymore details than that.

There is an FAQ about those changes here.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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