Bills Payment

Reply

Bills Payment

Courage_11
Visitor

Plan

Premium Family

Country

Philippines

Device

Windows Laptop, iPhone 5

Operating System

Windows 10, Apple OS

 

My Question or Issue

My bill is due today and I have not received any prompts or emails from Spotify. I have already registered my mastercard and I want to pay my bill already. How will I pay my bill there are no buttons to pay like in steam.

2 Replies

Re: Bills Payment

引きこもり
Roadie

Hi, Spotify should automatically charge your card around your billing date. If the payment fails, then you should receive an e-mail from them.

Re: Bills Payment

Ivan
Moderator
Moderator

Hey there @Courage_11

 

Thanks for searching for the answer you need here! 
 

As @引きこもり mentioned, we charge each Premium plan automatically once per month on a certain billing date. 

 

No worries, if the payment method isn't available on your Spotify billing date we try to charge you in the next few days. If the payment still isn't processed after these attempts, your account is then being reverted to free.

 

You can renew the Premium subscription anytime here, once your payment method is available again. 

 

Hope this helps. Let us know if you have any more questions.

IvanModerator
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