Blocked account

[Soledy]

My account is blocked because the payment was not successful. I have abbonoment the amount of the premium on Tuesday made it to their bank account number.
My account is still blocked I want them to activate my account again or my money back

[FabianS_Bogota]

Hey @Soledy!

The best thing to do is get in contact with the support team to check what's going on with your account. You can reach them on Facebook or Twitter at @SpotifyCares or via email here.

Let us know how it goes.