Announcements

Help Wizard

Step 1

NEXT STEP

Bought a gift card online, did not get it or a receipt

Bought a gift card online, did not get it or a receipt

Hello, I bought a giftcard about a half hour ago and never got a confirmation email nor did the person I sent it to as a recipient get the gift card AND I was already charged. Can someone please help?

Reply
2 Replies

Can someone who works for Spotify please help me?

We can't do anything here, I'm afraid. Please contact our payments team, they'll be able to sort it for you.

-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Suggested posts