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Bought today Premium, but i dont want it anymore

Bought today Premium, but i dont want it anymore

Hello,

I had now a 3 months subscription on Spotify Premium and i thought i have today the whole day to cancel it, so i wanted to ask if i can get the 9,99€ back since it says my subscription goes till 27.03.2015

 

Gratz,
Steve

Reply
6 Replies

Hi there!

 

Support can tell you waht to do, I'll escalte your case!

My free trial also ended a few days ago, and I wanted to change the card before but couldn't figure out how to do it on my phone, so they charged the card.  Is there any way I can cancel my subscription and get my money back on that card? it's only been a week since they charged it.

Hi there!

 

I also escalated your case.

Hey,
so i dont need to do anything anymore? i just need to wait now?^^

It is currently the weekend, so Spotify won't be able to read OviiiOne's message until at least Monday.


Sorry for the wait.

MattSudaSpotify Star
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Note: I'm not a Spotify employee.

@sarahg @SheenZe 

 

Hey guys!

 

Welcome to the Community! 

 

If you got in touch with our Support team, as @MattSuda suggested via the contact form, please be sure to respond to the email containing your 8-digit case number. You'll then hear from the team soon.

 

Thanks. 

 

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