Bought today Premium, but i dont want it anymore

[SheenZe]

Hello,

I had now a 3 months subscription on Spotify Premium and i thought i have today the whole day to cancel it, so i wanted to ask if i can get the 9,99€ back since it says my subscription goes till 27.03.2015

Gratz,
Steve

[OviiiOne]

Hi there!

Support can tell you waht to do, I'll escalte your case!

[sarahg]

My free trial also ended a few days ago, and I wanted to change the card before but couldn't figure out how to do it on my phone, so they charged the card.  Is there any way I can cancel my subscription and get my money back on that card? it's only been a week since they charged it.

[OviiiOne]

Hi there!

I also escalated your case.

[SheenZe]

Hey,
so i dont need to do anything anymore? i just need to wait now?^^

[MattSuda]

It is currently the weekend, so Spotify won't be able to read OviiiOne's message until at least Monday.

Sorry for the wait.

[James]

@sarahg @SheenZe 

Hey guys!

Welcome to the Community! 

If you got in touch with our Support team, as @MattSuda suggested via the contact form, please be sure to respond to the email containing your 8-digit case number. You'll then hear from the team soon.

Thanks.