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Bug Report: Visa card number box turns red incorrectly

Bug Report: Visa card number box turns red incorrectly

 When entering a valid Visa card number at the "Change payment information" web page, the card number box turns red, indication an error, e.g. non valid card. If the user disregard this, convinced that the card info is fine, and presses the "Change payment information" button, the confirmation screen shows up. This error was found on the following page using Firefox 45.0.1 (svenska) on Windows 10 version 1511 (10586.164):

www.spotify.com/se/payment/change/#__pci-credit-card

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4 Replies

I had the same issue with a valid Amex card number. Also on Firefox (46.0.1).

Hey there @RCKDWDPL and @tachfine 🙂

I've escalated this to the right team and you should be hearing from someone soon 🙂

K
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Hey again!

Have you tried if the issue happens after you've restarted your computer, cleared the cache/cookies in your browser or opening an incognito window?
Do you still experience it?

Let me know 🙂
K
-------------------------------------------------------------------------

Treat others the way you want to be treated!
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Star? Join us!

Yes, the issue is still happening. I just checked now.

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