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Buying gift cards fails without good reason

Buying gift cards fails without good reason

Hi. I am buing spotify subscriptions to 11 customers of ours. I did 3 but on the fourth it suddenly fails without any reasonable error message ("Oops! Something went wrong, please try again or check out our help area" is NOT a reasonable error message).

 

First of all it is a pain to have to go through the process 11 times. Secondly - what about telling me what went wrong so I can correct it?

 

Cheers, Finn Arild Aasheim.

Reply
2 Replies

Hey there.

 

First of all, I'm very sorry about it.

 

Just contact customer service, they are more than happy to help you before Christmas time!!!

 

You cna reach service here http://www.spotify.com/about-us/contact/

 

If any automated reply pointing 2 look 4 answer from community or help, just ignore and reply back.

 

Very nice holidays 2 U! (Crystal Lake & Mirami – Holiday - Crystal Lake Remix Radio Edit)

Pretty sure there is a limit on how many gift cards you can purchase in one day.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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