CAN'T CHANGE COUNTRY!!!!!

[SreeHP]

Hi Community, 

I have been living in Singapore my whole life but my country is still listed as US! The option can't even be dropped down to change the country. I have tried subscribing to premium with my local credit card but I can't subscribe to premium because they keep asking me to enter a "valid" zip code, even though I'm using my Singapore one. My son, who lives at my address, has signed up for the family account, so he can share the account with me and two other people in the same household. But because I'm listed as US, I can't even be invited to join the family account. What can I do now?

[Alfredo]

Hey @SreeHP!

Thanks for getting in touch with us.

Let's try updating your account's country using an incognito window or a different internet browser.

If you're still unable to do so, make sure you're not using a VPN or proxy that could be interfering with this process.

Let us know how it goes.