I do have a problem here. We just noticed that my mum has been paying for a spotify-premium account, which she never used, for more than one year.
Still, we checked each of our email accounts and nobody is using her card in order to pay it. On the card's check there's no account number nor email address, it just says "Spotify IT/Stockholm".
How can we find which account she's paying for and unsubscribe it?!
There's no number we can call and on the website I can't find an answer to solve this problem. It's a cheek.
Thank you very much for your help in advance!