CAN'T LOG IN TO PAY MY BILL

[supes80]

I try to log in but I get ERROR CODE 3. I try to ask to reset my password but Im told that my email address is not linked to any active account. So I figure the issue is that my CC info needs to be updated because I was overdrawn a few days ago. But there is no way for me to access my account in order to update the info with a new card and make payment. i can't be the only person with this issue.

[Anyk17]

Hey @supes80!

Thanks for coming to the Community for help.

Make sure to log in with your username instead of your email. If you're still having issues, we'd recommend you get in touch with us via this contact form.

You can also find us on Facebook or Twitter.

Give us a shout, we'll be happy to help.

[supes80]

No it did not I created this account to get into the community and to search and see if I could find my account by username but I can't even find my self to follow myself to get my playlist

[Anyk17]

Don't worry @supes80!

Our team will help you out with this. You can get in touch with us via this contact form. Also, you can find us on Facebook or Twitter.

We'll be glad to lend a hand.