Help Wizard

Step 1

NEXT STEP

CANNOT LOGIN ANYMORE

CANNOT LOGIN ANYMORE

 

PlanPremium

Country

 Netherlands 

Device:

Oneplus 5 and pc

Operating System

Android pie and windows 10

 

My Question or Issue

 Ok so i got home today, i wanted to listen to some music, opened Spotify  but i needed to login (on both my pc and phone) . I had not changed my password so that was weird. I tried logging in, but it says my password is incorrect, though i am a 100% certain that i know my password and it was also saved in both my phone and browser. I couldn't log in. I tried sending a password reset email, and it says the email has been sent, but i dont receive anything. Now i dont know for sure what email is bound to my Spotify, how do i get to know this? Im really sad now actually because i recently bought premium and i had a lot of songs i liked in playlists. If anyone could help me out, I'd appreciate that. Thanks in advance (This is a second account im writing this with) 

Reply
1 Reply

Hi @Nappie2,

 

Just to make sure, have you checked your e-mail junk/spam folder?

 

Thanks! 🙂

Suggested posts