CATERINA LANZA cancel subscripcion to premium

[catelanza]

hi, i have windows vista and i am not able to remove my subscripcion from premium.

i can't choose this option on my screen but i don't want to pay anymore

please tell me if there is another possibility.

user catelanza

thanks you

[MattSuda · Accepted solution]

To cancel your subscription, you need to sign into this page:

https://www.spotify.com/accounts/subscription/

If you don't see a cancel option,

You might have subscribed to premium through the iPhone or iPad app.

To cancel your subscription, you need to cancel it from iTunes. Your subscription is being handled by Apple.

Information on how to do this can be found here:

http://support.apple.com/en-us/HT202039

http://www.imore.com/how-cancel-or-modify-itunes-or-app-store-subscription-right-your-iphone-or-ipad

If you still have trouble,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.

[catelanza]

thank you!!!!!

[MattSuda]

You're welcome