CHARGED FOR DOWNLOADS THAT NEVER DOWNLOADED

[cazbrunnen]

I bought 10 downloads.

Began downloading my chosen tracks.

Two didn't work but I have STILL been charged for them!

So now I am two downloads short.

How can I get them back?

[meahtenoha]

Hi cazbrunnen- We've forwarded your query to the customer service department. A member of our support team will be in touch shortly--keep an eye on your personal inbox.

If you think you're also experiencing this issue, please get in touch via the contact form. I'll go ahead and lock this thread as payemnts support needs to go via this route.