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CHARGED FOR PREMIUM THREE TIMES

CHARGED FOR PREMIUM THREE TIMES

I had signed up for spotify premium and was charged three times. It shows up on my bank statement and I got three confirmation emails of spotify being charged for the same account! How do I get a refund?
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1 Reply

Hi there,
Welcome at the Spotify Community!

 

For questions related to payment I suggest you to get in touch with Spotify through e-mail.

Unfortunately, I cannot promise that you get any refund. It's up to Spotify to decide that.

 

You may get in touch with Spotify by following this link to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.

Spotify aims to reply within 24 hours.

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