Cambio de Spotify Premium a Spotify Free

[jfbyu520p-_m]

Plan

Free/Premium

Country

Device

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

 En dos ocasiones, me llegó la notificación de que ahora mi cuenta es Free, pero soy parte de un Plan Familiar Premium. ¿Me pueden ayudar?

[JulianA_Bogota]

Hey @jfbyu520p-_m, thanks for writing!

We hope you don't mind us replying in English. Don't worry, our customer support team could give you a hand with this in Spanish. You can get in touch with them here, or via social media channels on Facebook and Twitter.

They'll reply to your message as soon as possible.

Have an amazing day 🙂