Can not change my country

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Can not change my country

NatyParra28
Newbie

I have tried to get the Premium subs but when I try to enter the credit card it sayd that does not correspond to my current country, ok So I go to my account and try to edit the info, but i'm unable to change the country, there's just no other options besides US, I see a drop down arrow but nothing shows.

 

Thanks in advance

1 Reply

Re: Can not change my country

Spotify
Spotify

Hi @NatyParra28, help's here.

Sorry to hear you’re having some difficulty when trying to pay for Premium. We'd recommend checking out this guide for some tips.

 

Remember that the country of your payment method must match the one in your Spotify profile, so we can verify your location. The first step in this link above gives you tips on how to change your country if necessary.

 

Try all these steps on a desktop's browser in an incognito window.

 

Let us know how it goes!

 

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