None of the below
Plan
Premium
Country
Device
Samsung Galaxy S8
Operating System
Android
My Question or Issue
I'm posting this from my old (non-premium) account so I can get help, it's only about the Spotify APP on my Samsung.
It all started a few days ago, I was automatically logged out (idk why). I logged back in and saved my username and password with Google Smart Lock (because I thought: why not). When I used the Spotify app online, it continued logging me out for no reason and logging me back in every second.
After that I deactivated my Google Smart Lock, tried to log back in but it says that my username or password is incorrect (which is totally wrong because I logged in before). The problem is: to reset the password I need to get an email. My Spotify account is linked with an old email address which I can't connect to anymore because my contract has ended. There's absolutely NO way to connect to that email account again.
Can you help me? I really need to get my saved songs back 😞
Hey there @user-removed,
thanks for posting !
Please reach out to support using this contact page in order for them to take a closer look at your account.
Have a great day 😃
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