Can not login

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Can not login

Newbie

Yesterday I upgraded my account to premium, also got a receipt for the order. Still, I''m not listed as premium member on my Iphone and I cannot use the premium features. What to do?

 

Also, I can not log in from my computer. Nothing happens when I enter my user name and password.

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Re: Can not login

Community Legend

Hey @sabinna79 and welcome to the community !

 

If you’ve run through the subscriptions process but are finding that you don’t have access to premium, don’t worry! Please take a few seconds to look over this thread, and if necessary, follow through the attached survey.

 

Let me know how it works

Have a nice day 🙂

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