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Can not upgrade to premium

Can not upgrade to premium

I cannot upgrade to premium.

I tried the following steps:

- Logged in to my account on spotify.com

- Clicked "Upgrade"

- Picked the 0.99€ for 3 months offer

- Selected Paypal as payment method and accepted terms and conditions

- Logged in to paypal, confirmed the monthly debit and clicked on the pay now button (the paypal pament method is confirmed for monthly debits)

 

Then I got redirected to the premium offers page again. Nothing changed. No email, no payment confirmation in my paypal account, still on Spotify free.

 

I tried to log out and in again. Did not help.

 

Any ideas?

Reply
3 Replies

Hey,

Just adding some things up to this problem. I have it too, I'm trying to pay with my paypal and I have the balance to do it through my paypal, but it doesn't let me use it and asks for my credit card (Whitch is confirmed and being used), tried pressing accept, but it also redirects me to the payment method page and offers again, and I can't get the 0.99 euro 3 month subscribsion.

I got the same problem.

Problem still exists!

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