Can't Change Payment Details

[sarahmargaret93]

When I activated my Spotify account, I was a student a received the student pricing. Since then, I have graduated and I'm now charged the full $9.99/month price. My credit card expired this month and I'm trying to update payment details. When I am on my Account Overview, it shows that I pay $9.99/month, but when I go to update my details, it leads me to a page to verify my student status. It leads me to this page for all options to update payment status, and of course, it can't verify me as a student because I no longer am one. No where on my account does it say I still am. Help!

[Maxim]

Hey @sarahmargaret93,

You should be able to fix that by cancelling your current subscription and then re-subscribing to Premium here.

Let me know how it goes. 🙂