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Hey all, I tried looking for solutions on other threads but it does not work.
ie.
Hi @kfabs!
I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps. I'd recommend installing the latest updates available for both, Spotify and macOS 🙂
If it still persists could you try the steps from this Spotify Answer?
If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?
I'll see what I can suggest next!
Hi Loxer, please accept my apologies - I am on Windows. Tried restarting the device/reinstalling the app. The spotify answer you provided was for Mac, would you happen to have the same fix for Windows?
@kfabs wrote:Hey all, I tried looking for solutions on other threads but it does not work.
ie.
I found my way to the customer support chat and was told to delete Spotify from my Facebook apps, thwn log out of Spotify and go to the signup page and choose to sign up using Facebook. That re-established all permissions and solved the issue 🙂_______________________________________________________________Tried the fix above it did not work.I have signed in with Facebook on my Spotify but whenever i click find friends it just never stops loading or if it does load it says none of my Facebook friends use spotify but I have 40+ Facebook friend followers on my Spotify account.
Thank you for listening, hope someone can help.In order for you to find Facebook friends on Spotify you must first link your Spotify account with your Facebook account simply go to settings social link Facebook account and login and you're done I hope this helps have a wonderful day
@loxer thank you for the reply once again. I tried the steps in the article once more:
- Reinstall
- Delete, restart device, reinstall
- Couldn't find the
0.0.0.0 weblb-wg.gslb.spotify.com 0.0.0.0 prod.b.ssl.us-eu.fastlylb.net
Added it, and also tried deleting all lines, did not work.
My spotify version: 1.0.96.181.gf6bc1b6b
OS: Windows 10 Pro, Version 1803, OS Build 17134.523
Hope there is something I can do, thank you once again.
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