Can’t Link Apple ID

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Re: Can’t Link Apple ID

Luan
Rock Star 13
Rock Star 13

Hey again, @joseragk 

Sorry for the delay...

 

Does your Apple ID have two-factor authentication activated? If it doesn't, please, take a look at this Apple support article to get help with the instructions to turn it on. 

You also need to be signed in to iCloud with the Apple ID on their Apple device in order to be able to link the services.

 

Keep me posted!

 

Kind Regards,

hezorg

LuanRock Star 13
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Re: Can’t Link Apple ID

Mario
Moderator
Moderator

Hey @joseragk,

 

Just jumping in to add something to @Luan's suggestion. 

 

It'd also be good for you to follow the directions you'll find here under How can I link my account to Sign in with Apple? to make sure you're taking the right steps while completing the process. 

 

Hope you'll find this useful. Let us know if there's anything else we can help with!

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Re: Can’t Link Apple ID

saynotopunx
Visitor

I am having the same issue as OP. The e-mail address I use for both Apple ID and Spotify are exactly the same, however when I click "log in with Apple ID," I get the same error as listed in the initial post.

Re: Can’t Link Apple ID

Xenia
Moderator
Moderator

Hey @saynotopunx ,

 

Thank you for reaching out. We'd be happy to help you further.

 

Can you have a look here and confirm if you've followed the steps.

 

We would also appreciate if you could send us a screenshot of the error message that you receive. It will help us understand more directly whats going on from your side.

 

Let us know how everything goes. We're always one reply away 🙂

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