Can't Log In/Can't Reset Password!

[HerrHanelajn]

Hey there.

Having some trouble with my account. I can't remember my password to my spotify account, and the only option for me is to get a reset through my e-mail, which I can't log in to either since it's been blocked cuz someone was trying to hack it.

I can log in to Spotify via Facebook, but when i'm trying to change my email when i'm logged in via Facebook, I need to type my password in before my new e-mail gets confirmed. And I can't do that, since I don't remember my spotify-password. Derp.

Is there anyway to work around this or will I always have to use my Facebook to get access?

[Peter__]

If you could reach out to the support team using the link below they will be able to lend a hand:

https://www.spotify.com/about-us/contact/contact-spotify-password/

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.