Can't Log In

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Can't Log In

ohlookitsnate
Casual Listener

I have used Spotifiy issue-free for the past three or so years. The other day when I went to log on my computer, and sign in, it said my username nor email were connected to an account. I then tried to reset my password, and it said there was no account linked to either the username or email which I know I had used. I looked in my email and found previous emails from Spotify, even telling me my username. I know I have the correct credentials but I still cannot log in. I thought about just making a new account, but I tried to register and it said my username and email WERE both linked to an account. I can't sign in still.  

 

Please help.

3 Replies

Re: Can't Log In

csarmi
Regular

how did you manage to post here? They asked me to login before I could post but as someone stole my account (may be the same problem), I couldn't login and had to create a new one.

Re: Can't Log In

ohlookitsnate
Casual Listener

I made a new one just to post this. I can't log in at all on my main account.

Re: Can't Log In

Moderator
Moderator

Hey @ohlookitsnate and @csarmi,

 

Thanks for getting in touch!

 

If you suspect that another person has taken over your account, be sure to follow the steps on this page.

 

Should help you out. Let us know if you have further questions.

 

Have a nice day!

GuidoModerator
 
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